Pilots with real learners.

Three pilots, one question: how do institutions, learners and verifiers work with verifiable credentials in practice? One across European borders, one inside a Swiss university, one in swiyu, the wallet of the Swiss Confederation.

Pilot 01 · EU.ACE university alliance

Cross-border education: the EU.ACE pilot.

As part of the EU.ACE initiative, SAPIO supported a cross-border pilot with European universities to explore how academic achievements can move beyond traditional certificates.

15
verifiable credentials issued in a real European higher-education setting
74%
credential claim rate among participating learners
10
universities in the EU.ACE alliance, across the EU and Switzerland
“A concrete example of cross-border educational credential interoperability between Switzerland and the EU.”
Jury, FIDES Global Digital Trust Awards 2026 (finalist, Global Collaboration)

The complete credential journey

The pilot tested every step with real learners, not as an isolated technical demonstration.

  1. 01Academic achievement
  2. 02Credential design
  3. 03Institutional issuance
  4. 04Learner receives it
  5. 05Stored in the wallet
  6. 06Holder presents it
  7. 07Independent verification

From academic information to structured credentials

The first step was translating the learning achievement into a structured digital credential. Instead of creating another digital copy of a paper certificate, the information about the achievement, the recipient and the issuing institution became machine-readable data.

A PDF can display a qualification, but validating it depends on a human reader or a call to the issuer. A verifiable credential combines the information with cryptographic proof of its origin and integrity.

Issued directly to learners

Once the structure was defined, the institution issued credentials through SAPIO. Each learner received an invitation to claim the credential into a compatible wallet. The credential did not stay inside the university’s systems or inside SAPIO: it moved to the learner.

Academic achievements are created by institutions, but their value extends far beyond them. Graduates may need to prove a qualification to another university or employer years later and in another country.

Verification without returning to the issuer

A verifier can check whether the presented information matches what was issued and whether it has changed since. Verification becomes a digital interaction instead of a document check.

Universities reduce manual verification while keeping control of what they issue. Learners get portable proof that does not depend on access to a university portal. Receiving organisations get structured information whose origin they can check.

What we learned

The pilot showed how learners interact with a new kind of credential, how the move from institutional systems to learner-controlled wallets works in practice, and that usability and communication matter as much as the underlying technology.

The result is a model in which institutions remain the authoritative source, learners control how they carry and present their achievements, and third parties verify the information digitally.

Pilot 02 · Swiss university of applied sciences · 2025

A master class at a Swiss university.

Participants of an entrepreneurship master class received their course certificate as a verifiable credential, kept it in a wallet and presented it for verification. Afterwards we asked them how it went.

20+
participants in the master class pilot
72%
rated the process easy, 43% “extremely easy”
71%
want digital credentials again for future courses, another 14% “maybe”
0
issues reported during verification

What worked

Verification was the strongest part of the pilot. Once the credential was in the wallet, presenting and checking it caused no reported problems at all.

Where the friction was

Almost every reported difficulty happened in the same place: installing a wallet and setting it up for the first time.

The lesson is clear. Adoption is decided by the first minutes of onboarding, not by the cryptography.

Figures from the participant survey after the pilot. The institution is not named here.

Running a similar programme?

We can walk through your credential type in 30 minutes.